Logitech CEO: Hardware Becomes AI’s “Eyes, Ears and Hands” in Hybrid Work Era

Logitech CEO Hanneke Faber has declared computer hardware will serve as “the eyes, the ears and the hands of AI” as hybrid work becomes permanent. Speaking at the company’s London event, Faber outlined how Logitech’s strategy addresses three major technology trends reshaping workplaces globally while emphasizing that “our work in this space is never done.”

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The Hybrid Work Revolution Demands Smarter Tools

Hybrid work has evolved from temporary solution to established policy, with Faber citing research showing over 75% of employees now work across multiple locations. This shift extends beyond traditional office workers to include frontline and manufacturing roles, creating unprecedented demand for seamless collaboration tools. “Work will need to be optimized, no matter where workers are,” Faber told attendees. “It’s not the number of tech tools anymore, it’s how much friction they remove.”

Global IT spending continues to climb despite economic uncertainty, reaching $5.1 trillion in 2024 according to Gartner research. Logitech’s newly released MX Master 4 mouse represents the company’s response to this demand, focusing on ergonomic design and intelligent features that adapt to different work environments. The company’s “work smarter, live better, grow faster” philosophy reflects broader industry recognition that employee experience directly impacts organizational performance.

Hardware Emerges as AI’s Critical Sensory Layer

Faber positioned Logitech’s products as essential components in the AI ecosystem, describing keyboards, mice, webcams and microphones as the “sensory layer for AI.” She explained that AI systems require human interaction through hardware to learn and function effectively. “Hardware is the eyes, the ears and the hands of AI,” she declared, highlighting how everyday peripherals enable communication with chatbots and AI agents.

This vision aligns with McKinsey’s State of AI 2023 report, which found AI adoption has more than doubled since 2017. As AI becomes embedded across industries, companies compete fiercely for AI talent. Faber noted that providing superior hardware has become a key differentiator in attracting top professionals who expect seamless technological experiences. The integration of AI capabilities directly into peripherals represents the next frontier in workplace technology evolution.

Navigating the “Certainty of Uncertainty”

Faber identified what she called “the certainty of uncertainty” as a defining characteristic of today’s business environment. Despite fluctuating economic conditions and rapidly evolving workplace norms, she emphasized that “there’s every reason to see opportunity.” The most successful organizations will be those demonstrating agility and adaptability, leveraging changing circumstances rather than resisting them.

“Today is probably the slowest day of the rest of our lives,” Faber observed, underscoring the accelerating pace of technological and workplace transformation. This perspective echoes findings from the World Economic Forum’s Future of Jobs Report 2023, which predicts 44% of workers’ skills will be disrupted in the next five years. Logitech’s approach involves continuous innovation in response to these shifts, with Faber noting “success is never final” in the dynamic workplace technology sector.

The Human Element in Technological Transformation

Despite focusing on AI and advanced hardware, Faber repeatedly emphasized Logitech’s human-centered mission: “extending human potential in work and play.” The company aims to “make people a little bit better” through technology that enhances rather than replaces human capabilities. This philosophy recognizes that technological advancement must serve human needs and preferences, particularly as Pew Research Center data shows workplace satisfaction increasingly depends on flexibility and tools that support work-life balance.

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Faber’s vision positions Logitech at the intersection of human productivity and artificial intelligence, where hardware becomes the bridge between human intention and machine capability. As organizations worldwide grapple with implementing effective hybrid work policies, companies providing the physical interface between workers and digital environments stand to play increasingly critical roles in shaping how, when and where work gets done.

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